Terms and Conditions of Sale
The www.domaine-adam.com e-commerce site has been designed and is owned byEARL DOMAINE PIERRE ADAM, hereinafter referred to as the “Vendor”. Internet users visiting this website, hereinafter referred to as “Customers”, may contact the Vendor at any time by telephone, e-mail or post:
Domaine Pierre ADAM
8, rue Lt Louis Mourier
Phone: +33 (0)3 89 78 23 07
Fax: +33 (0)3 89 47 39 68
Siret : 35324876800015
VAT NUMBER: FR73353248768
In accordance with article L. 3342-1 of the French Public Health Code, which stipulates that the sale of alcohol to minors under the age of eighteen (18) is prohibited, the Customer undertakes, by completing the order form, to be at least eighteen (18) years old on the date of the order.
Alcohol abuse is dangerous for your health, and should be consumed in moderation.
The products sold on this website contain alcohol and should be consumed in moderation.
PRODUCTS, PACKAGING AND PRICES
The Vendor sells wines, eaux-de-vie and liqueurs, hereinafter referred to as the “Products”, via the Internet site.
– Bottles are delivered individually.
– The TOTAL price, hereinafter referred to as the “Price”, indicated in the order confirmation is inclusive of VAT and is final. This Price includes the price of the Products, handling, packaging and transport costs. The Price is expressed in Euros.
– For shipments over €320, delivery is free.
– For deliveries under €320, delivery charges apply. They are displayed directly in the shopping basket, according to the quantity and items ordered.
You can mix and match wines, brandies and accessories.
– If a vintage is sold out, we will automatically replace it with another vintage.
– The images and texts illustrating our bottles of wine and brandy are not contractual and are given for information only. As a result, the label may differ from the one shown on our site.
– Discounts may be granted to the Customer depending on the quantity of Products ordered, or in the case of orders of products identified as “On special offer”, delivered to the same address in mainland France.
– Shipping costs are the responsibility of the Customer. The cost of transport is calculated automatically by the website, according to the number of bottles and/or the delivery zone chosen.
– The goods remain the property of the Seller until full payment has been received.
The present Internet site allows the Customer to pay by credit card.
This allows the customer to pay directly online. Once the order has been validated on the Vendor’s site, and the order number assigned, the Customer is redirected to the secure site of the Vendor’s bank (Terminal de Paiement Electronique – TPE). This site must be displayed using the secure https:// protocol in the customer’s Internet browser.
The Eftpos terminal installed on this site carries out the enhanced identification of the customer’s bank card, known as 3D SEcure (MasterCard) or Verified by Visa (VISA). During this double identification procedure, the customer is asked to provide the following information: credit card number, expiry date and security code on the back of the card. In the second phase, the bank connects to the bank that issued the bank card, and asks the customer for further bank-specific codes. The customer must contact his bank if he has any difficulty in step 2 of the identification process.
TRANSPORT – DELIVERY TIME
Products are delivered to the delivery address indicated in the order, by the carrier appointed by the Vendor.
The Vendor undertakes to deliver the Products within a maximum of 14 working days, except in the event of extreme weather conditions making the transport of Products inadvisable (extreme heat or frost). If this deadline is not met, the Customer may ask the Vendor to cancel the order outright.
In the event of the absence of the recipient or of a person able to take possession of the products at the time of delivery, the carrier will leave a delivery notice at the delivery address indicated by the Customer.
The Customer may only express reservations upon delivery of the Products in the event of delivery that does not quantitatively conform to the order, or in the event that the package containing the Products is severely damaged. These reservations must be made in writing immediately to the carrier upon delivery. A copy of these reservations must be sent by post or e-mail to the Seller no later than 24 hours after these reservations have been made. It is the Customer’s responsibility to provide the carrier with confirmation of these reservations.
If the above procedure has been followed, and if it is thus proved that the reservations are due to the fact that the package and the Products are badly damaged, the Seller will, at its option, refund the Customer the Price paid or make a new delivery of similar Products.
If the delivery does not comply quantitatively with the Order, the Vendor will only refund the difference in price between the Products ordered and those delivered, and only if the Products delivered are of a lower price than those ordered and paid for. No reservation can be made in relation to the taste, appearance or freshness of the Products.
RIGHT OF WITHDRAWAL
In accordance with the law in force, the buyer has a cooling-off period of 14 days from the day following receipt of the goods. The purchaser exercising this right is obliged to return the goods in their original packaging (unopened bottles) to the Vendor’s address, at his own responsibility and expense.
The Vendor will reimburse the purchaser within 14 days of the return of the Products. The refund will not include the cost of delivery to the Customer. Return shipping costs are at the Customer’s expense. The Customer must ensure that the Products are returned in suitable packaging to avoid any damage during transport.
The placing of an order requires the registration of certain elements concerning the Customer (surname, first name, address, e-mail address).
In accordance with the French Data Protection Act of January 6, 1978, customers have the right to access, rectify and delete their personal data. He may also assert his rights by contacting the Seller directly by post, e-mail or telephone.
INVALIDITY – FORCE MAJEURE – APPLICABLE LAW – COMPETENT COURTS
Should any of these General Terms and Conditions be declared inapplicable or be invalidated for any reason whatsoever, this will not affect the application or validity of the other provisions of the General Terms and Conditions, the invalidated or inapplicable provision being replaced by the closest possible provision.
Neither the Seller nor the Customer shall be held liable for any failure to perform due to force majeure beyond the Seller’s control, including but not limited to war, riot, insurrection, interruption of transport, import or export problems, strike, blackout, shortage, fire, earthquake, storm or flood.
These Terms and Conditions are governed exclusively by French law. In the event of a dispute, the consumer may choose, in addition to one of the courts with territorial jurisdiction under the Code of Civil Procedure, the court for the place where he lived at the time the contract was concluded or at the time the harmful event occurred.