Faq

Frequently Asked Questions

Here you will find the most frequently asked questions. Do not hesitate to contact us for more information.

During our opening hours, it is possible to come and taste our wines in the domain without reservation.

For some activities, such as tasting discoveries, oenology courses, walks in the vineyards,… visible on this page, a reservation is required, by clicking on “book” on the same page.

The updated opening hours of the domain are visible at the bottom of the the homepage of our website.

For any order placed on our online store, the delivery time is usually between 2 and 8 working days, except exceptional conditions (extreme weather,…).

If you refuse your parcel, due to damage (breakage of the bottles), the parcel will be returned to us and we shall proceed to a new shipment of your order.

If only part of the package is damaged, the finding is to be made in the presence of the delivery

In our online shop, you can adjust:

  • By credit card (secure server)
  • By bank transfer (longer processing)

To book an oenotouristic activity (tasting, oenology course,…), go to this page and enter your gift voucher number.

To book a guest room, go to this page and confirm your reservation. A guarantee of payment will be requested even if you have a good gift but note that nothing will be debited to you. Simply comment on the booking on the KE-booking platform with your voucher number.

Gift vouchers are valid for 1 year after the date of purchase.

In case of impossibility to use the gift voucher before this date, Contact us.

The list of upcoming events to which we will participate is available on this page.

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